Privacy Policy

Who we are

Kete CRM is operated as part of Hubnexa. This policy explains what information we collect when you use Kete CRM, and how it's used.

Information we collect

When you create an account, we collect the information you provide directly:

• Your name, email address, phone number, and job title (optional)
• The business data you enter — contacts, companies, deals, invoices, bills, and activities
• A profile photo, if you choose to upload one

How we use it

Your information is used to provide the service you've signed up for: storing and displaying your business data back to you and your invited team members, and keeping your account secure.

Data storage & security

Data is stored with our infrastructure provider (Supabase) and isolated so that no other workspace can access your data. Passwords are never stored in plain text.

Third parties

We use Supabase to host our database, authentication, and file storage. We don't sell your data to third parties. As accounting integrations (such as Xero) become available, using them will involve sharing relevant data with that provider, and you'll be asked to connect that separately.

Your rights

Under the New Zealand Privacy Act 2020, you have the right to access and correct personal information we hold about you. You can update most of your details directly from your Profile page, or contact us to request a correction or deletion.

Data retention

We keep your data for as long as your account is active. If you'd like your account and data deleted, contact us and we'll action that request.

Changes to this policy

We may update this policy as the product changes. We'll update the date at the top when we do.

Contact

Questions about this policy: support@hubnexa.net